Provided free ocean view room upgrade. Room was clean and spacious. Small deck was perfect for early morning views. Good restaurant and every worker was friendly.
Overall the pool bar and pool area is average. Service was fast and friendly. however, the menu was limited and I was disappointed for a resort of this caliber. However, there is enough there to satisfy your snacking needs. The chair rentals on the beach was easy and it is $30 per day. Take it or leave it on the price. The chairs are comfortable and you get a small table and large umbrella. Well above average in this area. The beach was very muddy when we visited. Not sure if it is like this all of the time. We could not access the water at low tide.
Overall:
The Positives:
The Negatives:
Southern charm all around!
This review is for their upscale dining room. The food was...adequate. The menu was rather small, as were the portions, but the service was excellent and they had a good drink selection although disappointingly, they have no beer on draft. All in all, it's about what I would expect for an upscale dining room in a high priced resort. Nice ambiance, high prices, adequate food. Probably a nice place to stay with their location right on the ocean but I doubt I'd eat here again. Better and cheaper food prices elsewhere.
Was excellent and there are more choices than one will know what to do with here. Bring your appetite if you choose the buffet. Also, our waitress, was professional and courteous. We will keep her anonymous because she gave us a to go box for the food we could not finish at the buffet.. She was awesome!!
Housekeeping did not preform to the expected standard of a 4 star hotel. The clothes of the previous guest were still left in the room. On our second night, we discovered that housekeeping did not empty our trash cans and made the bed up very poorly. It felt very rushed or someone untrained cleaned our room. When we reported it to the front desk, we told them we would leave it outside our door. Some form of housekeeping management came to our floor and had a conference outside our room door and argued about who's responsibility our room was. Although, I do appreciate the manager trying to resolve our problem on the spot. I think it should have been done more in private, making it less awkward for all parties involved.
Hotel is a good stay, you just need to watch the housekeeping.and low tide if you are a beach goer.
Breakfast, The Reserve:
Pool Bar, beach, chair rentals:
Wonderful resort hotel with rooms overlooking the ocean. Three years since construction so everything is in great condition. Staff is friendly and helpful and restaurants are great. Village shopping and restaurants all around and great biking trails. Dog friendly hotel and throughout the island. Beautiful beach and peaceful place!
The staff in The Reserve restaurant were very professional and friendly. The food here is very good (for resort food) and there is a pretty well rounded menu here (for a resort). Food quality is above typical resort standards.
Words cannot express the perfection of our wedding at The Westin Jekyll Island. Robin Monosa is a wedding angel that the world does not deserve! She was dedicated from start to finish to help us create our vision, stay on budget, and offer suggestions from her experience to guide us through tough decisions. The food was incredible and can be customized to most budgets. We got the package deal due to a smaller head count and it was so wonderful!
The day of our event the weather was against us and we had to move our planned courtyard wedding into the lobby, and it was the most beautiful lobby wedding you will ever see thanks to the incredible work of Robin and The Westin team. I was not stressed at all on the big day because I trusted her so completely with every aspect of the event. She is extremely talented, the venue is gorgeous, the food is wonderful, and there is nowhere on Jekyll that can compare with the cost, hospitality, and talent.
Dinner:
The Westin Jekyll Island is a US Lodging based in Jekyll Island, Georgia. The Westin Jekyll Island is located at 110 Ocean Way, Jekyll Island, GA 31527, USA.
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